Returns & Refunds Policy

Last Updated: 30 September 2025

1. Our Policy: Due to the custom nature of our print-on-demand products, we do not accept returns or exchanges unless the item is damaged or there is a manufacturing error.

2. Damaged or Defective Items: If your order arrives damaged or with a manufacturing defect, please contact us at unfetteredadornments@gmail.com within 14 days of receiving your order.

3. Required Information: To process a refund or replacement for a defective or damaged item, you must provide us with the following:

4. Your order number.

5. A clear photo of the damage or defect.

6. A brief description of the issue.

1. Refunds (if applicable): Once we receive the required information and confirm the issue, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 14 business days of the receipt of report of Defect.

2. Incorrect Address: We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping information at checkout.

3. Lost or Stolen Packages: We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

By placing an order on our Website, you agree to these terms.